Terms of Service

These Terms of Service (“Terms”) govern your access to and use of HTMLvault (the “Service”), operated by HTMLvault LLC (“we,” “us,” or “our”). By creating an account, accessing, or using the Service, you agree to these Terms. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization, and “you” refers to that organization. If you do not agree to these Terms, do not use the Service.

1. The Service

HTMLvault is a platform for creating, hosting, sharing, and tracking HTML content via secure links. Features vary by plan and may include link hosting, PII scanning, link analytics, tracking code injection, white-label custom domains, API and MCP access, and webhooks. We may add, change, or remove features over time.

2. Accounts

You must provide accurate information when creating an account and keep it current. You are responsible for all activity under your account, including activity by automated tools, integrations, and team members you authorize. Keep your credentials and API keys confidential. Notify us promptly at support@htmlvault.com if you suspect unauthorized access. We use a third-party authentication provider. You are responsible for maintaining the security of the email account or authentication method tied to your login.

3. Plans, billing, and renewals

Plans. We offer a Free plan and paid plans (currently Pro, Teams, and Enterprise). Plan features and limits are described on our pricing page and may change. Free accounts are subject to usage limits and link expiry: a link published from a Free account expires no later than 30 days after it is published. On every plan, the content of an expired link is deleted once the account’s data retention window has passed, as described in our Privacy Policy.

Paid plans. Paid plans are billed in advance on a recurring basis (monthly or annually) through our payment processor, Stripe. By subscribing, you authorize us to charge your payment method for your plan and any add-ons on each renewal until you cancel, and for the other charges described in this section when they occur.

Free trials. Some paid plans include a free trial for first-time subscribers, as described on our pricing page. A trial requires a payment method. Unless you cancel before the trial ends, your subscription continues on the paid plan and your payment method is charged when the trial ends.

Add-ons and additional views. Some features are sold as recurring add-ons to a paid plan, billed with the plan at its billing interval: for example, additional white-label domains and, on Teams, single sign-on. Each paid plan includes a monthly number of tracked views, as described on our pricing page. We do not charge for tracked views beyond those your plan includes, and going past them does not stop your links from being served or tracked. If your usage regularly exceeds your plan’s included views, we may contact you about a plan that fits it.

Changes to your plan. When you move to a higher plan, add Teams seats, or add an add-on, the prorated difference for the rest of the current billing period is charged to your payment method at that time. When you move to a lower plan, remove Teams seats, or remove an additional white-label domain, the prorated unused amount is refunded to your payment method, or credited against your next invoice while a payment is overdue. During a free trial, changing to another plan ends the trial and starts paid billing on the new plan at that time, while a change in Teams seats or a new add-on is charged when the trial ends. Removing single sign-on takes effect at the end of the period already paid for, with no refund or credit.

Renewals and cancellation. Subscriptions renew automatically. You may cancel at any time; cancellation takes effect at the end of the current billing period. Except as described in this section or where required by law, fees are non-refundable, and we do not provide refunds or credits for partial periods or unused features.

Price changes. We may change prices. For existing subscribers, price changes apply at the next renewal after reasonable notice.

Taxes. Fees are exclusive of taxes. You are responsible for any applicable taxes other than taxes on our net income.

4. Acceptable use

Your use of the Service is subject to our Acceptable Use Policy, which is incorporated into these Terms by reference. Violating the AUP is a violation of these Terms.

5. Your content

You retain ownership of the HTML files, assets, and other content you create or upload (“Your Content”). You grant us a limited, non-exclusive, worldwide license to host, store, process, transmit, display, and create technical copies of Your Content solely as needed to operate and provide the Service to you — including scanning it, serving it at your links, applying tracking you configure, and delivering it through custom domains. You are responsible for Your Content and represent that you have all necessary rights to it. We do not claim ownership of Your Content and will not use it for purposes unrelated to providing the Service.

6. Third-party services and integrations

The Service integrates with third-party tools and platforms (for example, AI providers via your own keys, automation and enrichment platforms, analytics and tracking providers, and payment and authentication providers). Your use of those third parties is governed by their terms, not ours. We are not responsible for third-party services, and your “bring your own key” (BYOK) AI usage is billed by and subject to the terms of your chosen AI provider.

7. Intellectual property

The Service itself — including its software, design, branding, and documentation, but excluding Your Content — is owned by us and protected by intellectual property laws. We grant you a limited, revocable, non-exclusive, non-transferable license to use the Service in accordance with these Terms. You may not copy, modify, reverse engineer, resell, or create derivative works of the Service except as expressly permitted.

8. Suspension and termination

We may suspend or terminate your access, with or without notice, if you violate these Terms or the AUP, fail to pay, create risk or legal exposure for us, or where required by law. You may stop using the Service and close your account at any time. On termination, your right to use the Service ends and we may delete Your Content and account data in accordance with our retention practices and Privacy Policy. Provisions that by their nature should survive termination (including ownership, disclaimers, limitation of liability, and indemnification) will survive.

9. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. We do not warrant that the Service will be uninterrupted, secure, or error-free, or that PII scanning, malware checks, or other automated safeguards will detect all sensitive data or threats. Those features are tools to assist you and do not guarantee compliance or security.

10. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, HTMLVAULT AND ITS OWNERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE. OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100). Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

11. Indemnification

You agree to indemnify and hold harmless HTMLvault and its owners, employees, and suppliers from any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to Your Content, your use of the Service, or your violation of these Terms, the AUP, or any law or third-party right.

12. Governing law and disputes

These Terms are governed by the laws of the State of Montana, without regard to its conflict-of-law rules. You agree that any dispute arising out of or relating to these Terms or the Service will be resolved in the state or federal courts located in Montana, and you consent to their jurisdiction, except where applicable law provides otherwise.

13. Changes to these Terms

We may update these Terms from time to time. Material changes take effect when posted, and we will provide reasonable notice where appropriate. Your continued use of the Service after changes take effect constitutes acceptance.

14. Contact

HTMLvault LLC, 704 13th St East, Suite 600, Whitefish, MT 59937. support@htmlvault.com